Maddy Mauro Née Scheurer

Hi Maddy, Thank you for your booking. I'm looking forward to hosting you 😊 I've put quite a bit of effort into making the place nice for AirBnB so please look after it 🙏🏼 The earliest check in is 3pm. Checkout is 11am. Here's some information that will help you get around the flat. Most of these are straightforward, the general rule of thumb is that I would expect you to treat my flat as you would your own: take the shoes off when in the flat, don’t smoke inside the flat (but you can smoke in the roof garden), avoid playing loud music after 10pm etc... There is wardrobe space in both rooms cleared out for you. 🚪Doors Access is via a keypad and code. Very simple. You will receive details for this a few days before. Please note that my apartment door doesn't lock by itself, *so please lock when leaving* 🔑 🚘 Parking There is paid on street residents parking - I'm happy to book and cover the cost of this for you. But you will need to tell me in advance so I can register the virtual permit with the council. 🌡Heating You can control the heating in each room individually using the thermostat on the radiator. Simply turn the dial on it. 🎵 Music & Lights Please refer to the flat manual (https://tinyurl.com/au6bls) ☕️ Coffee & Food There is a Nespresso coffee machine with capsules supplied. Tea, as well as mugs, can be found in the cupboards in the kitchen. Please feel free to make use of the spices and condiments. Feel free to use store cupboard items within reason. Anything in the fridge is fair game 🍸 🪣 Appliances In the kitchen, you have an oven, stove, microwave, fridge, dishwasher, toaster & blender, which are all easy to use. Happy to share cooking tips :) There's also a library of cookbooks which you're more than welcome to use! 📽 Projector Please refer to the flat manual (https://tinyurl.com/au6bls) 🚮 Waste and Recycling: Trash/rubbish bin is hidden in the corner cupboard. If you want to take rubbish out the bins are on your left as you go out the door to the building. 📍The postcode of the flat is SE1 5LJ. The flat is on the 3rd floor at the end of the corridor. You will receive full address details in due course. 🧡 Finally, This is my home when I’m not travelling, so I’ve tried to make it cosy and welcoming for you too. If anything feels off or could be improved, even something small, just let me know — I’ll do my best to sort it out. And if you’re happy, a little 5★ love always means a lot!😊 p.s. If it's your first time in London, I'd highly recommend downloading an app called CityMapper for navigating public transport. It has all the options on it and it very upto date and accurate 🚎 🚉

Will you be requiring the sofa for sleeping as well as the two (double and superking) beds? Let me know in advance so I can arrange extra linen. Please note that it isn't a sofa bed. However, it's a large comfortable sofa to sleep on - I can attest to that myself😊 Thanks!

Perfect Maddy, thanks for letting me know. Everything will be prepared. Looking forward to hosting you all! 😊

Hope you're looking forward to your stay in two days time! Check in is simple: 1. When you get to the building buzz flat 1️⃣3️⃣ on the intercom. The door will open automatically. 2. Flat 13 is on floor 3, right at the end. Use code 🔐 318318 🔐 to open my flat door. **When you leave, press the ◀️ 'back' button on the keypad to lock the door.** (if for some reason the digital lock doesn't work there is a *backup physical key* in the top right key safe, to the right hand side of the garage door & bins, outside the building. Code: 3108)

Here's some details to help you locate my flat: Flat 13, Sultan House, 238 Saint James Road, SE1 5LJ The entrance to my building is actually on Lynton Road, just off St James Road on the crossroads. The entrance to my flat is on floor 3. Come up the lift and go straight ahead right to the end of the corridor and the flat is on your left. (please arrive on or after your 3pm check-in time unless we've agreed otherwise).

Hi there! 😊 Just a quick note to let you know that we’ve recently done some maintenance in the flat and made a few lovely improvements. We’ve repainted and lightly redecorated, so it may look a little different from the old photos — but everything is definitely an upgrade! We’ve just received the new photos and updated the listing. Among the new amenities, you’ll find a dedicated desk area and a new coffee table that easily converts into a dining table, as it’s foldable and very practical. We’d also kindly ask for special care with the curtains, especially the one used for the projector. They were recently damaged and the repair was quite costly (around £500), which is why it has been added to the house rules as a chargeable item if damaged again. With normal use, there’s absolutely no issue at all — they’re very easy to handle. You’ll find clear instructions in both the digital and printed manuals provided in the flat. I hope you really enjoy your stay and the new updates! ✨

Welcome!✨️ I am here for anything you need. Enjoy London!😄

Hi Maddy, hope you've settled in nicely. Let me know if you need anything or if anything isn't upto scratch. If anything isn't 5* worthy I'd much prefer if you communicate with me and I can try and make it right 🙏🏻

Hi Maddy, So sorry about that. Thank you for letting me know, you are really kind 🙏 I'll get in touch with someone who can fix it on the 13th. Have a great night!

Hey Maddy, FYI: the checkout time is at 11am tomorrow. Just lock up when you leave. I've got the rubbish and bed linen covered so you don't have to worry about a thing! Thanks so much, you've been awesome! I'll be leaving you an all 5* review! ☺️👍

Wow! The cleaning staff really appreciated you taking the time to leave everything in such great condition 🙏 You have been exceptional guests. Thank you for that; it's a pleasure to meet people like you. I hope you have a wonderful journey back! You are always welcome.😊

Hi Maddy, I just wanted to write to you personally to apologise sincerely for not leaving you a review. You were truly exceptional guests — a real pleasure to host in every possible way. I had been travelling quite a bit recently and, because I wanted to write something properly thoughtful and special for you, I left it for a little later… and to my great embarrassment, I completely missed the deadline. This honestly never happens, which makes me feel all the more sorry. I even contacted Airbnb to see whether an exception could be made, as I genuinely wanted to leave you the glowing review you so deserved, but unfortunately it wasn’t possible. Please do know how much I appreciated having you stay. You will always be most warmly welcomed back, and I truly hope our paths cross again.😊🙏 With my sincere apologies and very best wishes,