Mark Gardner

Hi Mark, Thank you for your booking. I'm looking forward to hosting you 😊 I've put quite a bit of effort into making my place nice for AirBnB so please look after it 🙏🏼 The earliest check in is 3pm. If you could let me know when you plan to check in that would be great. In exceptional circumstances I can sometimes offer early checkin. Here's some information that will help you get around the flat. Most of these are straightforward, the general rule of thumb is that I would expect you to treat my flat as you would your own: take the shoes off when in the flat, don’t smoke inside the flat, avoid playing loud music after 10pm etc... Note I live in the place most of the time, so it will have some of my belongings in, but there is wardrobe space in both rooms. 🚪Doors There is a lockbox, details will be provided prior to your stay. Please don't forgot to return them to the key safe at the end of your stay! 🔑 🌐 WiFi The WiFi network is called SmokeyWhiskey and the password is peatmonster1 🚘 Parking There is paid parking in a private card park on Carlton Road, right next to my flat. Let me know in advance if you want to make use of this so I can send you full details. You will be fully reimbursed for the parking. But ask about where to park. 🌡Heating You can control the heating using the Hive thermostat which is in the living room on the wall. There is a boost button on the top of it, or you can turn the dial. 🎵 Music In the living room there is a HiFi system - if you press and hold the button on the Bluetooth device on top of the amplifier you should then be able to connect to "B06 Pro". Be CAREFUL to make sure the volume is turned down so you don't blow the speakers when you first turn it on. ☕️ Coffee & Food Coffee, tea, as well as mugs, can be found in the cupboards in the kitchen. Coffee pods are complementary. Please feel free to make use of the spices and condiments. Any alcohol in the fridge is fair game 🍸 🪣 Appliances In the kitchen, you have an oven, stove, microwave, fridge, dishwasher, blender & toaster, which are all easy to use. 📽 TV There is a Samsung Smart TV with Netflix & Prime Video - use the remote on the coffee table. Let me know if you need any help. 🚮 Waste and Recycling: The black bin in the kitchen is refuse, the other one is recycling. Glass should not be put in the recycling - leave that separately. If you need to take rubbish out then the bins are on Carlton Road, just before the big arch (turn right and right again when you come out the building). 🐶🐱 Pets Please let me know if you wish to bring a pet. Pets are not allowed to be on the sofa or the beds, there will be additional cleaning charge of £110 for pets hairs on bed linen or the soft furnishings. 📍The full address is Flat 11, 35 Leith Street, Edinburgh, EH1 3AT. The flat is on the 3rd floor. And don't be confused about the first door you come to which says "11 & 12" - it's not locked, go straight through and you'll see the entrance to flat 11. 🧡 Finally, This is my home when I’m not travelling, so I’ve tried to make it cosy and welcoming for you too. If anything feels off or could be improved, even something small, just let me know — I’ll do my best to sort it out. And if you’re happy, a little 5★ love always means a lot!😊

Hi David, Unfortunately there are guests checking out the morning of the day you arrive.🙏 If you need somewhere to store your luggage while you wait then there is a service called Luggage Hero. It's like Airbnb for bags - shops will keep hold of your bags for a small fee. There's one of Broughton Street which is very close to my flat and there are a number of nice cafes on that road. Here's the link: (https://app.luggagehero.com/shop-details/629604dac16ad871b03f737d;bags=1;from=202306131200;to=202306131300;source=app) I will ask the cleaner team so they can let me know as soos as they finish to prepare the flat, but that could be not earlier thab 20pm (if we are lucky 🤞🏼) I hope this helps! 🙏☺️

Just a quick note.😊 As you probably know, I rent out the flat while I'm travelling, so I'm currently in a different time zone. I'll be available around your usual check-in time (from 3:00 pm), but if you already know you'll be arriving significantly later, or if there's anything you might need before check-in, I'd really appreciate it if you could let me know by the day before. That way I'll be sure to see your message in time and do my best to help with anything you need. Thank you, and I look forward to hosting you!

So regarding checkin for tomorrow - there is a lockbox on the wooden doorframe of 35 Leith Street - it is the second one down. The code is 3108. The key can be a bit of a fiddle - but it does work, promise 🙏 you basically have to pull the key half out of the lock for it to turn, the key turns to the right (clockwise)... The entrance to the building is next to a restaurant called Maki & Ramen. Flat 11 is on the 3rd floor (don't be confused by the internal door which says 11 & 12 that appears to have a lock on it - it doesn't). Please arrive after the 3pm checkin time unless we have agreed otherwise. Let me know if you have any issues 😊 P.S you should also get this info on the day of checkin through the airbnb app with photos to help guide you. I'm just putting it here so you've got the code (3108) in two places 👍🏼

Hi! I have some very good news, you’re in luck! 😊 The guests before you are checking out very early, so we’ll be able to get your apartment ready ahead of time. This means you can head straight in as soon as you arrive from your journey, with no extra charge. I’m really happy to be able to offer you this bonus! Enjoy✨

Hi Mark, Thank you for letting me know 🙏 It should work with any problem. Could tou please send me a video to understand a little bit better?

I know you've just checked in, but just a quick note to say that when you do checkout I need you to put the keys back in the lockbox where you found them. It's the second one from the top and the code is 3108. Also, Just a quick note to help you enjoy the flat comfortably. As the building is historic and the bathroom design is being updated little by little, please make sure to keep the shower head pointing downwards (not towards the curtain) and use moderate water pressure rather than the maximum setting. This small tip really helps keep everything working well and makes your stay more pleasant. Thank you so much! 🙏🏼😊

Sorry about this, it is an automatic message

I am working in order to get help with that. Apologies ans thank you for your patience 🙏🙏🙏

Hi Mark, so there is a box in the cupboard half way down the corridor, it's on the left. It has one little button on it. Press it and it should override the thermostat (I think maybe it does a 1 hour boost, or just full on override, not sure)

Looks like this

Let me know if that works.

(to get the thermostat working I think someone may have unplugged the hub from the router which is under the desk in the living room/corridor) But the override button will atwast get you some heating 🙏🏽

Hi Mark, hope you've settled in nicely. Let me know if you need anything or if anything isn't upto scratch. If anything isn't 5* worthy I'd much prefer if you communicate with me and I can try and make it right 🙏🏻

I hope so 🙏 Were you able to access a warmer setting then? My apologies for this situation. 🙏 I am currently checking if it is possible to reconnect it to the app.

Did you try the boost button in the boiler cupboard?

It will work without the thermostat on the wall

Ah so I think it must do a 1 hour boost... not ideal, my apologies

So if you look where the router is under the desk, there should be a little white hive hub box, make sure that's plugged into the router and has power

Then turn the power off and on again to the boiler - there's a switch on the wall in the boiler cupboard

Cool. If thst doesn't work I'll get a handyman out to take a look for you. If I find someone this afternoon, do you want me to send them in?

I am here in any case 🙏🙏🙏

Just a quick reminder that we're in different time zones. 😊 Of course, I'll be available around your usual check-out time, but if you know you'll be leaving significantly earlier, or if there's anything you'd like to ask before you check out, I'd really appreciate it if you could let me know that today. That way I can make sure I'm available at the right time if needed. Thank you, and I hope you've had a lovely stay!

Thank you so much for letting me know and for all the details. I’m really sorry about the issue with the heating, and I truly appreciate you letting me know. I’ll be back from my trip tomorrow around midday and will get this sorted. If you’re happy with that, I’d also be more than happy to offer you a £50 refund to make up for the inconvenience. As for the keys, just leave one set in the key box and the other one just inside the flat ✨️ Have a wonderful journey, and thank you again for being such lovely guests! Safe travels 😊

Perfect. Just like that ✨️ Thank you 🙏

It is a pleasure, Mark! I really appreciate your understanding. It means a lot to me 🙏 I’ll process the refund first thing tomorrow morning. And thank you for mentioning the storage in the smaller bedroom, I really appreciate the feedback. I’ll sort that out tomorrow as well when I arrive. 🙏😊

I hope you've had a really lovely stay! Just a quick reminder to put the keys back in the lockbox when you checkout at 11am. It's the second top one and the code is 3108. Thanks! 🙏🏼

Hi! The refund is done. Please, let me know if that arrives ok 🙏 Again, thanks so much for being so kind and have a great journey back! 😊✨️