Zach Penny

Hi Zach, Thank you for your booking. I'm looking forward to hosting you 😊 I've put quite a bit of effort into making the place nice for AirBnB so please look after it 🙏🏼 The earliest check in is 3pm. Checkout is 11am. Here's some information that will help you get around the flat. Most of these are straightforward, the general rule of thumb is that I would expect you to treat my flat as you would your own: take the shoes off when in the flat, don’t smoke inside the flat (but you can smoke in the roof garden), avoid playing loud music after 10pm etc... There is wardrobe space in both rooms cleared out for you. 🚪Doors Access is via a keypad and code. Very simple. You will receive details for this a few days before. Please note that my apartment door doesn't lock by itself, *so please lock when leaving* 🔑 🚘 Parking There is paid on street residents parking - I'm happy to book and cover the cost of this for you. But you will need to tell me in advance so I can register the virtual permit with the council. 🌡Heating You can control the heating in each room individually using the thermostat on the radiator. Simply turn the dial on it. 🎵 Music & Lights Please refer to the flat manual (https://tinyurl.com/au6bls) ☕️ Coffee & Food There is a Nespresso coffee machine with capsules supplied. Tea, as well as mugs, can be found in the cupboards in the kitchen. Please feel free to make use of the spices and condiments. Feel free to use store cupboard items within reason. Anything in the fridge is fair game 🍸 🪣 Appliances In the kitchen, you have an oven, stove, microwave, fridge, dishwasher, toaster & blender, which are all easy to use. Happy to share cooking tips :) There's also a library of cookbooks which you're more than welcome to use! 📽 Projector Please refer to the flat manual (https://tinyurl.com/au6bls) 🚮 Waste and Recycling: Trash/rubbish bin is hidden in the corner cupboard. If you want to take rubbish out the bins are on your left as you go out the door to the building. 📍The postcode of the flat is SE1 5LJ. The flat is on the 3rd floor at the end of the corridor. You will receive full address details in due course. 🧡 Finally, This is my home when I’m not travelling, so I’ve tried to make it cosy and welcoming for you too. If anything feels off or could be improved, even something small, just let me know — I’ll do my best to sort it out. And if you’re happy, a little 5★ love always means a lot!😊 p.s. If it's your first time in London, I'd highly recommend downloading an app called CityMapper for navigating public transport. It has all the options on it and it very upto date and accurate 🚎 🚉

Will you be requiring the sofa for sleeping as well as the two (double and superking) beds? Let me know in advance so I can arrange extra linen. Please note that it isn't a sofa bed. However, it's a large comfortable sofa to sleep on - I can attest to that myself😊 Thanks!

Hope you're looking forward to your stay in two days time! Check in is simple: 1. When you get to the building buzz flat 1️⃣3️⃣ on the intercom. The door will open automatically. 2. Flat 13 is on floor 3, right at the end. Use code 🔐 939831 🔐 to open my flat door. **When you leave, press the ◀️ 'back' button on the keypad to lock the door.**

Just in case, Will you need parking?

Hello, We’re looking forward to welcoming you today! Just a quick heads up, I found out that London has had a bit of an unexpected heatwave over the last few days. 🙏 Since air conditioning isn’t very common in London properties, the apartment doesn’t have AC, as noted in the listing, but I wanted to let you know that there are fans in each room for you to use. If the warm weather continues during your stay, here are a couple of tips that usually help keep the apartment cooler: • Opening the roof box at the top of the spiral stairs together with the downstairs windows usually creates a very good airflow through the apartment. • The main living room window can be a little tricky, you need to slightly lift the door while pulling it open, but it does open. There are also fans available in each room for you to use freely. Thankfully, the forecast seems to show cooler and more stable temperatures over the next few days, but I still wanted to share these tips just in case. I am here for anything you need. Safe travel!

Here's some details to help you locate my flat: Flat 13, Sultan House, 238 Saint James Road, SE1 5LJ The entrance to my building is actually on Lynton Road, just off St James Road on the crossroads. The entrance to my flat is on floor 3. Come up the lift and go straight ahead right to the end of the corridor and the flat is on your left. (please arrive on or after your 3pm check-in time unless we've agreed otherwise).

Hi Zach, hope you've settled in nicely. Let me know if you need anything or if anything isn't upto scratch. If anything isn't 5* worthy I'd much prefer if you communicate with me and I can try and make it right 🙏🏻

Hey Zach, FYI: the checkout time is at 11am tomorrow. Just lock up when you leave. I've got the rubbish and bed linen covered so you don't have to worry about a thing! Thanks so much, you've been awesome! I'll be leaving you an all 5* review! ☺️👍

Thank you for bringing this to my attention. It was only after reading your message that I realised the listing incorrectly shows that the property has air conditioning. I am genuinely surprised by this, as the apartment has never had air conditioning, and I will be contacting Airbnb to understand how this information appeared on the listing. It was certainly not published intentionally on my part. In fact, if you look back at the messages I sent before your stay, I specifically mentioned the heatwave warning and explained that the property does not have air conditioning. This is why I am so concerned to discover that the amenity was displayed on the listing. I sincerely apologise for this mistake and for any inconvenience or disappointment it may have caused during your stay. I only became aware of the issue because of your detailed message, which I truly appreciate. Once again, please accept my sincerest apologies, and thank you for taking the time to bring this matter to my attention 🙏

I process Here £41 more for refund. Really sorry about that and thanks for letting me know about that mistake in the listing 🙏 Have a nice journey back home 😊